Rank: Member
Posts: 1
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I am attempting to record a video and all I get is a black screen. I tried this using the trial version on another computer and it worked fine. What am I doing wrong on this computer?
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Rank: Administration
Posts: 1,118
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In order to record from media players, you should turn off hardware acceleration. The User Guide for My Screen Recorder has a section on this subject: Disabling Hardware Acceleration
DeskShare - Support
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