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My Screen Recorder Options · View
rondef06
Posted: Sunday, October 29, 2006 11:45:14 PM
Rank: Member

Posts: 1
I am attempting to record a video and all I get is a black screen. I tried this using the trial version on another computer and it worked fine. What am I doing wrong on this computer?
DeskShare - Support
Posted: Thursday, November 02, 2006 5:51:06 PM
Rank: Administration

Posts: 1,118
In order to record from media players, you should turn off hardware acceleration. The User Guide for My Screen Recorder has a section on this subject:

Disabling Hardware Acceleration


DeskShare - Support
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