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Rank: Member
Posts: 1
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When I crop a video and try to play the selection, there's audio but not video. Can anyone help?
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Rank: Administration
Posts: 1,089
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Please try converting your video to AVI format before editing it, using the Media Converter command on the Tools menu. This should solve the problem.
DeskShare - Support
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Rank: Member
Posts: 1
Location: Manchester
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I think it is important to clarify that even if the file that you add to the collections area is an AVI file, still convert it t an AVI file using media converter in Tools. I found that even if the file I opened is in AVI format, when I cropped the clip it still didn't work.
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Rank: Member
Posts: 1
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I too am getting the same no video problem.......I can hear sound, but no video preview. However, if I open the original .AVI file in Window Media Player it works fine. So I tried converting the .AVI in Video Magic and when I open it back up in the "Collections" window under media type it says "audio"
What gives, this is very frustrating......
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Rank: Administration
Posts: 1,089
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Please upgrade Windows Media Player to the latest version. This is a free upgrade from Microsoft, which you can find here: http://www.microsoft.com/windows/windowsmedia/download/AllDownloads.aspx?displang=en&qstechnology=This should solve the problem you are experiencing with AVI files.
DeskShare - Support
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