Lost Serial Number

Retrieve your purchase history using our automated system.

If you have misplaced the Serial Number or would like to print your receipt, please use our automated system.

Please look up your account details here: https://store.deskshare.com/login.aspx

If you have changed your e-mail address and can not find your account details, please provide us with as much information as possible using our contact form.  The more information we receive, the easier it will be to help you.

Include as many as possible of these items:

  • Your name
  • The e-mail address you used when purchasing
  • Your telephone number
  • The approximate date of the purchase
  • The product or products that you purchased

We'll try to re-send your key as soon as possible. Searches can take up to 48 hours.

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