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Capturing audio from IP cameras
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claircp  
Posted : Tuesday, August 18, 2015 2:15:01 AM(UTC)
Joined: 5/30/2015(UTC)
Posts: 1
Location: Brazil
I'm considering buying Security Monitor Pro and I have a question: Can I receive audio from any of the cameras?

Thanks.
DeskShare - Support  
Posted : Tuesday, August 18, 2015 9:41:57 PM(UTC)
DeskShare - Support

Rank: Administration

Joined: 2/27/2004(UTC)
Posts: 1,824

Was thanked: 41 time(s) in 34 post(s)
Yes, Security Monitor Pro will capture audio from many camera models. After adding your camera, if it supports MPEG-4/H.264 then the RTSP port number box will be visible. Make sure you enter the correct RTSP port number. Please see this page for more details on adding an IP camera:
https://www.deskshare.com/help/smp/adding-ip-camera.aspx

If RTSP Port number is not visible, then your camera does not support audio. Please fill out the form on this page and we will add audio support for your camera to Security Monitor Pro:
https://www.deskshare.com/camera-request.aspx
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