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Problem opening file - help please!
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rico000  
Posted : Friday, August 31, 2007 2:34:33 AM(UTC)
Joined: 8/31/2007(UTC)
Posts: 1

Hi

I am unable to open a certain WMV file with Video Edit Magic.

Reason: Unable to open file.
Video Edit Magic has encountered a serious problem when trying to open this file, hence this file will be skipped. A log has been created to explain this problem. Click 'View Log' to display the log.
You can send the log to DeskShare Support mail.

The log says:
Checking for valid Path.
Checking filename length.
Checking file size.
Cheking if file is copy protected.
Determining file type.
Check for WMV render.
Check if WMV is protected.
Exception occured on last command.

Please I hope you can help me to solve the problem as soon as possible. Thank you.
DeskShare - Support  
Posted : Tuesday, September 4, 2007 7:33:36 AM(UTC)
DeskShare - Support

Rank: Administration

Joined: 2/27/2004(UTC)
Posts: 1,824

Was thanked: 41 time(s) in 34 post(s)
Video Edit Magic cannot edit files that are protected by Digital Rights Management (DRM). The WMV file you are trying to add is copy-protected, and cannot be edited.
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