The Axis 2420 is fully supported in WebCam Monitor.
Please try uninstalling the program and installing the latest version. Uninstall using the Windows Control Panel. You can download the latest WebCam Monitor
here. Reinstall and see whether this solves your problem.
If the problem persists, please upgrade your Windows components. All Windows upgrades are free of charge from Microsoft.
Upgrade your Windows DirectX to DirectX 9.0c End-User Runtime.
https://www.microsoft.co...d92a3&displaylang=enIf you already have the latest DirectX, I highly recommend you reinstall.
After upgrading, reboot your PC and try again.