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Email Responder 2.43

Email Responder: What's New?

What's New in Email Responder 2.4

Automated Followups: Easily set up automated reminders to follow up on particular messages.

Database Installation Process Improved: The SQL Server installation has been greatly simplified, whether installing to an existing server or creating a new one.
Multi-language Spell Checking: The spell checker now supports English, French, German, Polish, Portuguese, and Spanish.

Performance Improvements: Email Responder has been optimized to be dramatically faster than previous versions.
Simplified Setup: A redesigned wizard leads new administrators through the entire process of setting up Email Responder Manager: creating mail accounts, users, groups, and rules.
Default From Address: You can now select a single email account to appear as the "From" address when sending mail from Email Responder.

Automated Suggested Response: Email Responder now suggests appropriate response templates depending on the content of the received message.
Templates Restricted Based on Specific Products/Services: Templates can now be restricted to appear only when applicable to the product the customer is using.
Simpler Template Creation: "Copy From" makes creation of new templates easier.
Message Status Notification: If a message has been responded to, Email Responder notifies the user when it is selected, avoiding the possibility of repeat responses.
Back Up and Restore Database: Administrators can easily back up the entire Email Responder database (mail, users, groups, rules, accounts, etc.).
Delete Database: If there is a database problem or corruption, the Email Responder database can be removed and a new one created, or restored from a backup.

New Mail Notification: When new mail arrives, all Email Responder users who are authorized to answer it are notified using a popup from the Windows Notification Area icon.
Database Connection Loss Notification: When the connection to the Email Responder database is lost, the Email Responder Manager displays a notification message to alert the Administrator.

Background Color Support for HTML messages: Email Responder can now set or change the background color.

Improved Template Editor: The template editor has improved functionality and usability.
Templates Assigned To Products: Templates can now be limited so that they appear only when appropriate, simplifying template selection for users.
Template Suggestions: Email Responder now suggests specific templates when replying to each message, based on keywords present in the message being answered.

Reports: Additional reports are now available along with the ability to create flexible custom reports.

Auto Refresh: Email Responder automatically updates the mail list as new mail arrives.
Contact Library: All customer information delivered to the Email Responder is merged into a single master Contact List.
Spam Blocking: Block messages from spam-sending domains using wildcards.