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My new blank DVD is not recognized and I get an error for not enough space
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RAJKUMARRBI  
Posted : Sunday, November 12, 2017 7:55:20 PM(UTC)
Joined: 11/11/2017(UTC)
Posts: 1
Location: Alhid

I would like to use DVD Author Plus to burn a copy of my daughters play on DVD that I received from her school, but DVD Author Plus does not seem to recognize the new blank DVD I just purchased. It suggests there is not enough space on the disc. Can you tell me what could be the reason?
DeskShare - Support  
Posted : Monday, November 13, 2017 1:17:37 AM(UTC)
DeskShare - Support

Rank: Administration

Joined: 2/27/2004(UTC)
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Make sure you are inserting the correct type of blank DVD into your recorder. The two types of recordable DVDs are DVD+R and DVD-R. If you are trying to use the wrong disc, DVD Author Plus may tell you there is not enough space on the DVD.

If you are using the correct type of DVD and still facing a problem, you should upgrade the firmware for the DVD burner hardware. You can get the firmware from the DVD burner manufacturers website. For example, some Panasonic DVD burners have a problem recognizing 8x or 16x speed blank DVD media. The firmware on this Panasonic page fixes the issue:
ftp://ftp.panasonic.com/...20Firmware%20Updates.htm

For more details about burning DVD video see this link:
https://deskshare.com/help/dap/CreatingVideoDVDs.aspx
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