Pages:
  
1.Welcome to Email Responder
2.Getting Started
3.Email Responder Client
4.Email Responder Administration
 
Installation and Setup
 
Program Installation
Setup Wizard
Email Accounts
Creating User Accounts
Creating Groups
Rules, Conditions, and Actions
Overview of Email Responder Manager
 
Tool Bar
The Email Responder Manager Window
Received Email Tab
Blocked Email Tab
Sent Email Tab
Deleted Email Tab
Reports Tab
Session Log Tab
Filtering
Reports
Session Logs
Database Operations
 
Database Backup
Database Restore
Database Delete
Licensing
 
Deactivating Email Responder Manager
Sending and Receiving Mail
Settings
5.Resources
 

Email Responder 2.43


Email Responder Manager: Overview

Email Responder Manager: Overview

This article gives a brief description of the Email Responder Manager and the process of using it. 

Email Responder Manager handles all the server and administrative work of email response management.  The Manager downloads mail from your mail server and sends replies, automatically assigns messages to users or groups according to rules, and the creates and maintains email accounts, user accounts, and groups.

Reading and replying to customer email is handled by the Email Responder client software.

The Email Responder window includes the components:

Copyright © DeskShare. All rights reserved.

Copyright © DeskShare Incorporated.  All rights reserved.